Frequently Asked Questions
What data does ClassifAI gather?
ClassifAI connects your WordPress site directly to your account with specific service provider(s) (e.g. Microsoft Azure AI, IBM Watson, OpenAI), so no data is gathered by 10up. The data gathered in our registration form is used simply to stay in touch with users so we can provide product updates and news. More information is available in the Privacy Policy on ClassifAIplugin.com.
What are the Categories, Keywords, Concepts, and Entities within the NLU Language Processing feature?
Categories are five levels of hierarchies that IBM Watson can identify from your text. Keywords are specific terms from your text that IBM Watson is able to identify. Concepts are high-level concepts that are not necessarily directly referenced in your text. Entities are people, companies, locations, and classifications that are made by IBM Watson from your text.
How can I view the taxonomies that are generated from the NLU classification?
Whatever options you have selected in the Category, Keyword, Entity, and Concept taxonomy dropdowns in the NLU classification settings can be viewed within Classic Editor metaboxes and the Block Editor side panel. They can also be viewed in the All Posts and All Pages table list views by utilizing the Screen Options to enable those columns if they're not already appearing in your table list view.
Should I alert my site's users that AI tools are being used?
We recommend that you are transparent with your users that AI tools are being used. This can be done by adding a notice to your site's Privacy Policy or similar page. Sample copy is provided below:
This site makes use of Artificial Intelligence tools to help with tasks like language processing, image processing, and content recommendations.
When a post is sent to OpenAI (e.g. to generate a title or excerpt), is the post content fed into OpenAI and used for other customers?
According to OpenAI, they do not train their models on any data that is sent via API requests (see https://openai.com/enterprise-privacy). OpenAI may keep the data for up to 30 days to identify abuse, though you can request zero data retention (ZDR) with a qualifying use-case.